Course Modules

Welcome to Class: Your Journey Begins Here!

Welcome to Class: Your Journey Begins Here! Welcome to Class: Your Journey Begins Here!

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Course Overview Course Overview 1

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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About Your Instructor About Your Instructor 2

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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Course Resources Course Resources 3

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Discussion Topic

Virtual Office Virtual Office 4

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

Module 1

Module 1 Module 1

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Topics Covered Topics Covered 1

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Context Module Sub Header

Week 1- Office Orientation 2

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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Objectives Objectives 3

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Roles and functions of the office in business activities..pptx Roles and functions of the office in business activities..pptx 4

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Office structure & Activity .pptx Office structure & Activity .pptx 5

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Comparing diffrent types of office layouts .pptx Comparing diffrent types of office layouts .pptx 6

attachment 56106 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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Week One- Class Recording Week One- Class Recording 7

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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Live Recording- 17/09/2024 Live Recording- 17/09/2024 8

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Context Module Sub Header

Week 2 -Office orientation 9

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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Objectives Objectives 10

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Ergonomics of the office as it relates to health and saftey.pptx Ergonomics of the office as it relates to health and saftey.pptx 11

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Office equipment & Office Efficiency .pptx Office equipment & Office Efficiency .pptx 12

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Desirable skills, attitudes and attributes of office personnel.pptx Desirable skills, attitudes and attributes of office personnel.pptx 13

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Value of good human relationships in the office .pptx Value of good human relationships in the office .pptx 14

attachment 56355 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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Live Recording-24/09/2024 Live Recording-24/09/2024 15

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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Live Recording-27/09/2024 Live Recording-27/09/2024 16

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Context Module Sub Header

Week 3- Communication 17

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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Objectives Objectives 18

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Communication intro .pptx Communication intro .pptx 19

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Channels of communication used in the office.pptx Channels of communication used in the office.pptx 20

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Factors affecting the selection of communication channel.pptx Factors affecting the selection of communication channel.pptx 21

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Factors affecting the flow of communication.pptx Factors affecting the flow of communication.pptx 22

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Barriers to effective communication.pptx Barriers to effective communication.pptx 23

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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Live Recording-01/10/2024 Live Recording-01/10/2024 24

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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Live Recording-04/10/2024 Live Recording-04/10/2024 25

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Context Module Sub Header

Week 4- Communication 26

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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Objectives Objectives 27

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Forms of business structure.pptx Forms of business structure.pptx 28

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Appropriate types and sizes of stationery.pptx Appropriate types and sizes of stationery.pptx 29

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Relevant sources of information.pptx Relevant sources of information.pptx 30

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Proper techniques for receiving and relaying messages by telephone.pptx Proper techniques for receiving and relaying messages by telephone.pptx 31

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Assess the communication services offered by telecommunication providers.pptx Assess the communication services offered by telecommunication providers.pptx 32

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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Live Recording -08/10/2024 Live Recording -08/10/2024 33

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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Live Recording-11/10/2024 Live Recording-11/10/2024 34

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Context Module Sub Header

Week 5- Communication 35

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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Objectives Objectives 36

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Services available for dispatching mail.pptx Services available for dispatching mail.pptx 37

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Procedures for sending and receiving parcels.pptx Procedures for sending and receiving parcels.pptx 38

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Procedures for dealing with incoming and outgoing mail in large and small offices.pptx Procedures for dealing with incoming and outgoing mail in large and small offices.pptx 39

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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Live Recording-15/10/2024 Live Recording-15/10/2024 40

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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Live Recording-18/10/2024 Live Recording-18/10/2024 41

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
New Quiz

Communication Review Communication Review 19 42

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Context Module Sub Header

Week 6- Recruitment & Orientation 43

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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Objectives Objectives 44

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Sources of information on job opportunities.pptx Sources of information on job opportunities.pptx 45

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Factors to be considered when seeking employment.pptx Factors to be considered when seeking employment.pptx 46

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Preparing applications for a job;.pptx Preparing applications for a job;.pptx 47

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Page

Pre-Recorded Video- 22/10/2024 Pre-Recorded Video- 22/10/2024 48

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Assignment

Self Assessment Self Assessment 30 49

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Context Module Sub Header

Week 7- Recruitment & Orientation 50

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
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Objectives Objectives 51

wiki_page 59245 0

Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Preparing other types of letters.pptx Preparing other types of letters.pptx 52

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Factors to be considered when preparing for a job interview.pptx Factors to be considered when preparing for a job interview.pptx 53

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Attachment

Demonstrate knowledge of the requirements of the work environment.pptx Demonstrate knowledge of the requirements of the work environment.pptx 54

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Score at least Must score at least to complete this module item Scored at least Module item has been completed by scoring at least View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
Page

Live Recording-08/11/2024 Live Recording-08/11/2024 55

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Context Module Sub Header

Week 8- Records & Information Management 56

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Page

Objectives Objectives 57

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The characteristics of an information management system.pptx The characteristics of an information management system.pptx 58

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Characteristics of an effective records management syste.pptx Characteristics of an effective records management syste.pptx 59

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New Quiz

Module 1 Test Module 1 Test 30 60

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Context Module Sub Header

Week 10- Records & Information Management 61

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Page

Objectives Objectives 62

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Attachment

Classifications of Record Management Systems.pptx Classifications of Record Management Systems.pptx 63

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Attachment

Office Administration for CSEC Dr Alan Whitcomb_Chapter_8.pdf Office Administration for CSEC Dr Alan Whitcomb_Chapter_8.pdf 64

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Indexing_ Methods and procedures for crossreferencing.pptx Indexing_ Methods and procedures for crossreferencing.pptx 65

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Attachment

Procedures for dealing with inactive files.pptx Procedures for dealing with inactive files.pptx 66

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External Url

Rules for Alphabetical Filing Rules for Alphabetical Filing 67

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Attachment

The main legal stipulations governing access to and retention of documents The main legal stipulations governing access to and retention of documents 68

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The use of filing equipment and supplies in records and information management.pptx The use of filing equipment and supplies in records and information management.pptx 69

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Attachment

Centralised & Decetralized Records Managment Systems .pptx Centralised & Decetralized Records Managment Systems .pptx 70

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Attachment

Organisation and operation of records management systems for small and large-scale businesses.pptx Organisation and operation of records management systems for small and large-scale businesses.pptx 71

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New Quiz

Records Management Records Management 15 72

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Page

Live recording-26/11/2024 Live recording-26/11/2024 73

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Page

Live Recording- 29/11/2024 Live Recording- 29/11/2024 74

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Module 2

Module 2 Module 2

Page

Objectives Covered Objectives Covered 1

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Context Module Sub Header

Week 11- RECEPTION AND HOSPITALITY 2

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Page

Objectives Objectives 3

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Attachment

The contribution of the reception desk to the welfare of the organisation.pptx The contribution of the reception desk to the welfare of the organisation.pptx 4

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Attachment

The duties of a receptionist.pptx The duties of a receptionist.pptx 5

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Attachment

The attitudes of a receptionist.pptx The attitudes of a receptionist.pptx 6

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Attachment

Manage appointments for an executive using electronic Systems .pptx Manage appointments for an executive using electronic Systems .pptx 7

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Attachment

Manage appointments for an executive using manual Systems .pptx Manage appointments for an executive using manual Systems .pptx 8

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Attachment

The importance and use of electronic and manual reminder systems.pptx The importance and use of electronic and manual reminder systems.pptx 9

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Page

Live Recording-03/12/2024 Live Recording-03/12/2024 10

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Page

Live Recording- 06/12/2024 Live Recording- 06/12/2024 11

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Context Module Sub Header

Week 12- MEETINGS 12

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Page

Objectives Objectives 13

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Attachment

Terms associated with business meetings.pptx Terms associated with business meetings.pptx 14

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Attachment

Documents associated with meetings.pptx Documents associated with meetings.pptx 15

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Attachment

The roles of personnel associated with meetings.pptx The roles of personnel associated with meetings.pptx 16

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Attachment

The various types of meetings.pptx The various types of meetings.pptx 17

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Attachment

Setting up for a meeting.pptx Setting up for a meeting.pptx 18

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Attachment

Legal requirements of Annual General Meetings.pptx Legal requirements of Annual General Meetings.pptx 19

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Attachment

Procedures related to decisions made at meetings..pptx Procedures related to decisions made at meetings..pptx 20

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Page

Live Recording-10/12/2024 Live Recording-10/12/2024 21

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Context Module Sub Header

Week 14-TRAVEL ARRANGEMENTS 22

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Page

Objectives Objectives 23

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Attachment

The types of information and services required for trave.pptx The types of information and services required for trave.pptx 24

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Attachment

Calculating time based on knowledge of time differences between two or more countries.pptx Calculating time based on knowledge of time differences between two or more countries.pptx 25

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Procedure for making travel arrangements.pptx Procedure for making travel arrangements.pptx 26

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Attachment

Interpreting schedules.pptx Interpreting schedules.pptx 27

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The necessity for various travel documents.pptx The necessity for various travel documents.pptx 28

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Attachment

Determining monetary instruments for use during travel.pptx Determining monetary instruments for use during travel.pptx 29

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Page

Live Recording-07/01/2025 Live Recording-07/01/2025 30

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Context Module Sub Header

Week 15 - HUMAN RESOURCES MANAGEMENT 31

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Page

Objectives Objectives 32

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Attachment

Determining monetary instruments for use during travel (1).pptx Determining monetary instruments for use during travel (1).pptx 33

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Attachment

The Human Resource Management officeRelationship with other departments and importance of the Human Resource Management office.pptx The Human Resource Management officeRelationship with other departments and importance of the Human Resource Management office.pptx 34

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Attachment

Duties & Attributes of a Human Resources Office .pptx Duties & Attributes of a Human Resources Office .pptx 35

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The benefits of legislation related to workers’ welfare.pptx The benefits of legislation related to workers’ welfare.pptx 36

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Maintain records used in a human resources office.pptx Maintain records used in a human resources office.pptx 37

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The factors that contribute to employee_ labour turnover in an organisation..pptx The factors that contribute to employee_ labour turnover in an organisation..pptx 38

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Live Recording-14/01/2024 Live Recording-14/01/2024 39

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Course Modules

Welcome to Class: Your Journey Begins Here!

Module 1

Week 1- Office Orientation 2

Week 2 -Office orientation 9

Week 3- Communication 17

Week 4- Communication 26

Week 5- Communication 35

Week 6- Recruitment & Orientation 43

Week 7- Recruitment & Orientation 50

Week 8- Records & Information Management 56

Week 10- Records & Information Management 61

Module 2

Week 11- RECEPTION AND HOSPITALITY 2

Week 12- MEETINGS 12

Week 14-TRAVEL ARRANGEMENTS 22

Week 15 - HUMAN RESOURCES MANAGEMENT 31