Course Overview
About Office Administration
Office Administration is a Business Education subject concerned with the study of administrative
principles, policies, procedures and technological competencies governing the modern office
environment. The content and teaching strategies used should therefore reflect current trends in the office.
Class Learning Objectives
1. acquire the knowledge and skills of office administration to function effectively in a modern
office environment;
2. develop problem-solving capabilities to function with minimum supervision;
3. develop the confidence and capability to respond effectively to new processes in the office;
4. acquire technological, communicative, problem-solving and attitudinal skills to function
effectively in the working environment;
5. acquire interpersonal skills to help foster organisational harmony and customer goodwill;
6. develop the confidence to seek promotional opportunities within the organisation;
7. develop the competency to choose from a wide range of career paths in the business field;
8. acquire knowledge and skills that would allow them to pursue further education in related
fields of business;
9. acquire skills to conduct self-directed investigations into alternative procedures and systems
that may assist in maximizing the output of the office;
10. develop proper work ethics, social responsibility, and integrity that contribute in promoting a
positive image of the organisation in which they are employed;
11. develop the self-esteem and confidence to make an easy transition from school to the world
of work.